# How to update a work order, work order status and assignees
To view the work order simply click or tap on the work order. Work order information will appear in the alternate bar on the right.
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Work orders can only be updated by project administrators, users with work order manager group role, the work order creator and any assignees on the work order (individuals or groups).
Here users will be able view the work order, add tags, view the status, and assign users to complete the work order. Any project members can add comments and view the history of the work order acivity log.
# Download areas to file
The areas associated with a given work order are listed at the top of the panel. Their representations may be downloaded in DXF or GeoJSON format using the button shown below.
# Add tags
To add a tag to the work order, type the tag name below the "Tags" subheading and press ENTER or TAB. The tag will now be added to the work order.
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Only users with permission to edit the work order can add tags.
# Update the status
Depending on a user's role relating to the work order and the current status of the work order, the available options status choices to change to will vary.
The work order lifecycle has six statuses that it may progress through during its lifetime.
- PENDING - The default status when a work order is created. It is waiting for action.
- CANCELLED - The work has been cancelled.
- ACKNOWLEDGED - The order has been acknowledged by the assignees but the work is yet to be started.
- IN PROGRESS - Assignees have started the work but it is not yet finished.
- FINISHED - Assignees have finished the work that was requested.
- COMPLETED - The work is finished and has been signed off on by an administrator, work order manager or work order creator.
Typically, the normal lifecycle of a work order will progress from PENDING to ACKNOWLEDGED to IN PROGRESS to FINISHED to COMPLETED.
Anyone with permission to edit the work order can cancel it. Only the creator, project administrators or work order managers can mark a work order as completed.
In order to update the status, click on the current status. A list of status options will appear beneath. Choose the status to which you wish to change the work order.
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All status changes and comments made for a work order will appear in the activity log below the work order information. See view history
# Add an assignee individual or group
To add an assignee click on the 
next to the "assigned to" heading. Search for and select the user/s or groups you wish to assign the work order to.
Click CONFIRM. Assigned users will now be notified of your request via email and notification.
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Only groups marked as "assignable to work orders" will be selectable for assignment. A group can be updated to be assignable by a project administrator or a user with the "group manager" group role.
# Remove an assignee
To remove a user or group from a work order click on the remove button next to the assignee name. A pop up screen will appear. Click CONFIRM to remove the assignee.
# Add a comment or attachment
To add a comment or attachment to a work order scroll down in the sidebar on the right until you reach the Activity section. Enter your message or attach a file and then click save.
# View history
To view work order history, scroll to the bottom of the alternate bar. The activity log will appear as shown below.
# Refresh history
To refresh history, click the 
button next to "Activity". The activity will now be up to date.
